48 hours notice for repeat prescriptions
When requesting more medication or food please give us at least 48 hours notice. The main reason for this is to allow us time to check whether the item is in stock, if it isn’t we can order it to arrive the next day and dispense it.
In order for any prescription medicines to be dispensed by the practice your pet must be deemed under our care. This means the vet needs to have seen your pet in the past 6 months - how regular a particular animal is seen to allow repeat dispensing of drugs is discretionary. This applies to all prescription medicines, including flea and worm treatments. We wills end you a text when it is ready for collection.
If you have any queries or concerns about your pet’s health, don’t hesitate to give us a call on 01483 536 036.